Frequently asked questions
Please email to support@trohestar.com
Please note that 1D products cannot scan screen codes, 2D can
Customer service email: support@trohestar.com
On inventory mode, you need to set up the quantity
Dear customer, this device can only display some basic information, can not display the name and price
Export---collect export/inventory export---delete data
Thanks for choosing our Trohestar Barcode Scanner, please connect the scanner to computer USB interface or 5V DC USB interface power for charging.
Dear Customer,Thank for choosing our product. We provide a 12-month replacement or refund warranty and lifetime technical problem customer service.Service Email: Support@trohestar.com
Our invwntory scanner like N4 N5 N6 N7 N10 can do that ,Our scanner N1 N2 N3 N8 can not do that
Thanks for the question, If you want connect it with wireless function,It isn't compatible, as it's not bluetooth funtion,please note it. If you want connect with USB cable, there need a dapter,connect your phone and the USB cable, and the USB cable connect the barcode scanner ; If you still have question,please contact our technology team, support@trohestar.com ,thanks,hope you have a nice day.